Introducing Jenny Scott

When Jenny Scott chose her major at University of Texas at Austin, she envisioned her future at the head of a classroom – and she chose to study Victorian Literature and French. She always liked to train others so teaching was a natural path forward for her. Of...

5 Steps for Creating the Ultimate Strategic Plan

Bulky binders and complicated messages do not have to be part of your 2019 strategic planning process. Apply this simple process to the organization or a department.   Step #1 Are the organizations Vision/Mission/Values clearly written and aligned? Has the team looked...

Are You Controlling Time, or is Time Controlling You?

We think it is safe to say that in today’s technologically advanced world, time management continues to be a challenge. The promise that technology will help us gain more control of our lives, has actually added to our to-do lists. On one hand, we do have access to...

3 Reasons to Keep Your Manuals Updated

I was recently asked to assist in creating training manuals for a restaurant chain about to expand into the world of franchise development. Having up-to-date manuals keeps consistency in execution and operational uniformity, while helping new employees get up to speed...

Trust is the Glue of Life: A Case Study in Building Trust

“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”  – Stephen Covey (1932-2012) Effective teams are built on a strong foundation of Trust, the...

6 Easy Ways to Partner With Your Boss

Creating a successful partnership with your boss is a sure recipe for a healthy and productive working relationship! Of course, this is often easier said than done. Over the years, I’ve learned some fairly easy ways to keep me on track; tools that I hope will help you...

Tips on Leadership Success

My good friend Toni Quist once facilitated a great workshop on leadership success at the Council of Hotel and Restaurant Trainers’ Conference in Chicago. The session was powerful, and I will share some important facts about success in business from the session. In a...

HR Strategy: What should you be doing?

What is your HR Strategy? Time sure flies by quickly when you are racing to beat the clock with fewer resources. Human Resource Executives have had a difficult ride in the past few years, but many CEOs are singing their praises for huge contributions in last year. On...

Crafting a Vision – It’s Not Just for CEOs

Leaders, Are you being Visionary? All businesses and business leaders know that having a compelling vision is the foundation for a Company’s future. The vision is what can motivate the leaders and employees’ actions on a daily basis and leads to growing the Company....

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